Frequently asked questions
Your Account and Orders
How do I cancel or change my order?
How do I exchange my order?
How long will it take me to get my order?
Ordering
Where does Naked Rx offer service?
Do I need to sign for my order?
How do I change my credit card?
What if I have a problem with my order or my account?
How long will it take to get my medication?
How can I change my shipping address?
Other Questions
Can I use my health insurance?
Is it legal to prescribe medications online?
Which pharmacies are you affiliated with?
When will I be charged for my medication?
Is my information safe?
How old do I have to be to use Naked Rx?
If I’m having an emergency, what should I do?
Why do I need to submit a copy of my photo ID and take a picture of myself?
Returns
How do I reorder?
Can I return my medications once I receive them?